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Order Info/FAQ

ALL NEW CUSTOMERS MUST "SIGN-UP " BEFORE PLACING THEIR FIRST ORDER.
THIS IS A SIMPLE PROCESS AND SETS UP THE ONLINE ORDER STATUS FEATURE.

NOTE:  (IF YOU ATTEMPT TO PLACE AN ORDER WITHOUT SIGNING  UP,
THE CART WILL
BE  EMPTY WHEN YOU ATTEMPT TO CHECK OUT! )

RETURNING  CUSTOMERS MUST ALWAYS "LOGIN"  BEFORE PLACING  ORDERS.

SECURE ORDER INFO

PAYMENT IS  IN US DOLLARS!
The following contains all necessary details re: secure ordering,
payment, shipment, contacting us, refunds,  & status of orders.!

SECURE ONLINE ORDERING
All online transactions  are handled with industry-standard SSL
encryption. When you enter your credit card number into the order form,
it is transmitted across the Internet in an encrypted (scrambled) form,
then decoded when it gets to the merchant.

PAYMENT METHODS:
CREDIT CARD:   VISA & MASTERCARD ONLY
FRADULENT CREDIT CARD USAGE  PROSECUTED

PAYPAL  - customers who choose paypal should use pay by check
option at checkout  and put "paypal"  in comments section.

we will send a  request via paypal when the order is processed.

PREPAYMENT
: Customers  may prepay by check or money order to the address provided

E-MAIL CONFIRMATION/ ORDER STATUS
The initial e-mail confirmation is automatic and ONLY confirms  receipt of order.
After an order is placed its status can be checked by LOGGING in and checking
ONLINE ORDER STATUS FEATURE    
note:  if the status shows "complete"  your order  has shipped!
(in some cases an email  will be sent advising of an out of stock or back order)

ORDER SHIPMENT/ARRIVAL  DETAILS
Smart Drug items with an Asterisk*  are  AIR-mailed from Europe  via
 PRIORITY MAIL  to ALL  worldwide addresses and should arrive within
7-14 days of shipping date.  ALL  other items are AIR-mailed from the
US via FIRST CLASS or PRIORITY MAIL to all US  and worldwide locations.
Orders may arrive at different times in multiple parcels.
Please allow 21 days before inquiring about order status, etc.
(10 days
for mailings from the US to the US )

FOREIGN (non-US)  ORDERS: ALL  FOREIGN   (non-US)
ORDERS ARE MAILED IN PLAIN DISCREET ENVELOPES
AS GIFTS  WITH NO VALUE ASSIGNED -
ALL ORDERS to GERMANY are sent  from  the US
to our remailer in ENGLAND and take a few days extra.


REFUNDS:
We will refund (less shipping) any product returned to us within
 30 days in an unopened, unused, & resalable  condition

REGISTRATION
The sign-up  feature  is REQUIRED  to place an order and records
name, address, & e-mail for quick access when placing future orders.
This  very useful feature  allow customers to review  their order history
and to view the STATUS of their current orders online!

MISCELLANEOUS
We cannot provide an exact arrival date &  we cannot supply
any products NOT listed on our site nor will we respond to any
inquiries regarding products NOT listed on our site, nor can we
advise or recommend re: any specific product or  combination of
products including dosage info. etc. etc.

NO COD, FED-EX, UPS, OVERNIGHT , etc. etc. these delay 
processing, increase paperwork, and may add duties/taxes.
For security reasons  we may not ship any orders without
a  valid e-mail address or phone number!!

PLEASE RE-CONFIRM ALL SHIPPING INFO
(including e-mail address) before placing order.

SHIPPING COSTS: U.S./CANADA:  $7  ALL OTHERS: $12
FALAMOS PORTUGUES   HABLAMOS ESPANOL
VENDOR NAME on credit card statement will be
NUBRAIN-STORE.COM

please remember to con tact us via e-mail for fastest response
as we may not always be available to answer the phone

 

   Copyright © 2006. Please read our Privacy and Returns Policies. 
Please re-register for nubrain.com in case you have registered on www.nubrain-store.com